At Site Craft Studio, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.

1. Information We Collect

We may collect and process the following information:

- Personal details such as your name, email address, phone number, and business name when you submit a form or contact us

- Information you provide during enquiries, consultations, or communications

- Technical data such as IP address, browser type, device information, and pages visited

- Information collected through cookies and analytics tools to improve website performance

2. How We Use Your Information

We use your information to:

- Respond to enquiries and provide requested services

- Communicate with you about projects, consultations, or updates

- Improve our website, services, and user experience

- Send relevant follow-up messages where appropriate

- Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

3. AI, Automations & Communication Tools

Our website may use AI-powered chat, contact forms, and automated communication tools (such as email, SMS, or WhatsApp) to respond to enquiries and manage lead communications.

Any data collected through these tools is used solely for business communication and service delivery and is handled securely.

4. Cookies & Analytics

We use cookies and similar technologies to:

- Understand how visitors use our website

- Improve functionality and performance

- Analyse traffic and engagement

You can control or disable cookies through your browser settings.

5. Data Storage & Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Data is only retained for as long as necessary to fulfil its purpose or meet legal requirements.

6. Sharing Your Information

We may share your data with trusted service providers (such as hosting, analytics, or communication platforms) only where necessary to operate our business. These providers are required to handle your data securely and lawfully.

7. Your Rights (UK & GDPR)

You have the right to:

-Access the personal data we hold about you

-Request correction or deletion of your data

-Object to or restrict certain processing

-Withdraw consent at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: [email protected]